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Review & Sentiment · Intelligence

Guest Review Intelligence — Taj dropped to 8.4 on Booking.com. You're at 8.2. Here's the gap. Close it before guests see it.

Your review score vs competitors determines who guests book. TravelScrape monitors every new review across 50+ platforms — with Hotel Guest Review Analytics, so you see competitor score changes, negative review spikes and guest sentiment shifts before they affect your bookings.
See Who Uses This ↓
100+
Sources tracked
Daily
Updates
API
+ Dataset
Guest Review Intelligence — Live Sample Live Data
Source / Property Metric 1 Metric 2 Metric 3 Platform
Taj Palace Delhi
9.1
 ↑ +0.2 this month 1,240 reviews Booking.com
JW Marriott Delhi
8.7
 → Flat 920 reviews Booking.com
Your HotelYOU
8.2
 ↓ −0.1 680 reviews Booking.com
Hyatt Regency
8.5
 ↑ +0.1 840 reviews Booking.com
ITC Maurya
8.9
 ↑ +0.3 1,100 reviews Booking.com
⚠️ You're 0.9 points behind Taj Palace. On Booking.com, every 0.1 point score difference affects click-through by ~4%. The 0.9 gap vs Taj costs you an estimated 36% click share. This gap is closeable — but requires knowing exactly which review categories are dragging your score.
50+
platforms monitored for guest reviews
Daily
new review detection — negative alerts within 6 hours
0.1pt
score change detection — know before it affects ranking
365
days of review history per property per platform
Country-Wise Demand

Who Uses Guest Review Intelligence

Revenue teams, analytics platforms and data engineers across 11 markets with Customer Review Intelligence — 2024 to 2026.

Icon All Markets
Icon India
Icon Other Markets
All 11 markets — sentiment analysis inquiries 2024–2026
11Active Markets
100+Sources Tracked
DailyData Updates
$600Min Deal / mo
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India Top Market
Revenue Manager · 5-Star Hotel, Delhi
"We needed to track guest review intelligence for Taj Palace, ITC Maurya and Marriott simultaneously. Competitor review movements were affecting our own booking decisions. TravelScrape gives us a daily view of every competitor's review position across all OTAs."
40+
Clients
+38%
YoY
$2.4K
Avg Deal
API
Delivery
Icon
USA High ACV
VP Revenue · Hotel Group, New York
"Added TravelScrape's guest review intelligence to our analytics platform. Hotel clients can now benchmark their review performance vs competitors daily. This feature drives 60% of our new client demos."
14
Clients
+28%
YoY
$9.2K
Avg Deal
API
Delivery
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UAE
Hot
"Guest Review Intelligence tracking in UAE market — structured data delivery for revenue teams and analytics platforms. UAE-specific OTA coverage and local brand tracking included."
$2K–$7K/mo
Revenue · Analytics · SaaS
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UK
Hot
"Guest Review Intelligence tracking in UK market — structured data delivery for revenue teams and analytics platforms. UK-specific OTA coverage and local brand tracking included."
$1.5K–$5K/mo
Revenue · Analytics · SaaS
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Singapore
Growing
"Guest Review Intelligence tracking in Singapore market — structured data delivery for revenue teams and analytics platforms. Singapore-specific OTA coverage and local brand tracking included."
$2K–$6K/mo
Revenue · Analytics · SaaS
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Australia
Active
"Guest Review Intelligence tracking in Australia market — structured data delivery for revenue teams and analytics platforms. Australia-specific OTA coverage and local brand tracking included."
$1.5K–$4K/mo
Revenue · Analytics · SaaS
Icon
Germany
Active
"Guest Review Intelligence tracking in Germany market — structured data delivery for revenue teams and analytics platforms. Germany-specific OTA coverage and local brand tracking included."
$1.5K–$5K/mo
Revenue · Analytics · SaaS
Icon
Japan
Growing
"Guest Review Intelligence tracking in Japan market — structured data delivery for revenue teams and analytics platforms. Japan-specific OTA coverage and local brand tracking included."
$1.5K–$4K/mo
Revenue · Analytics · SaaS
India#1 Market
40+Active Clients
$2.4KAvg Deal
+38%YoY Growth
India is TravelScrape's largest market for guest review intelligence. Clients include 5-star hotel groups (Taj, Marriott, ITC portfolio hotels), hotel analytics SaaS platforms (Bengaluru and Mumbai-based), OTA platforms building competitive intelligence products, and enterprise travel companies building proprietary data assets. Key verticals: hotel groups, travel tech SaaS, OTA platforms, airlines and PE funds with hospitality exposure.
5-StarHotel Groups
SaaSTravel Tech
OTAPlatforms
PE FundsHospitality
10Other Markets
UAE#2 Market
USA#1 by ACV
$600+Min / mo
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UAE
Hot
"Guest Review Intelligence tracking in UAE market — structured data delivery for revenue teams and analytics platforms. UAE-specific OTA coverage and local brand tracking included."
$2K–$7K/mo
Revenue · Analytics · SaaS
Icon
UK
Hot
"Guest Review Intelligence tracking in UK market — structured data delivery for revenue teams and analytics platforms. UK-specific OTA coverage and local brand tracking included."
$1.5K–$5K/mo
Revenue · Analytics · SaaS
Icon
Singapore
Growing
"Guest Review Intelligence tracking in Singapore market — structured data delivery for revenue teams and analytics platforms. Singapore-specific OTA coverage and local brand tracking included."
$2K–$6K/mo
Revenue · Analytics · SaaS
Icon
Australia
Active
"Guest Review Intelligence tracking in Australia market — structured data delivery for revenue teams and analytics platforms. Australia-specific OTA coverage and local brand tracking included."
$1.5K–$4K/mo
Revenue · Analytics · SaaS
Icon
Germany
Active
"Guest Review Intelligence tracking in Germany market — structured data delivery for revenue teams and analytics platforms. Germany-specific OTA coverage and local brand tracking included."
$1.5K–$5K/mo
Revenue · Analytics · SaaS
Icon
Japan
Growing
"Guest Review Intelligence tracking in Japan market — structured data delivery for revenue teams and analytics platforms. Japan-specific OTA coverage and local brand tracking included."
$1.5K–$4K/mo
Revenue · Analytics · SaaS

Country Priority Chart

Based on real inquiry volume, average deal size and competition level with real-time guest feedback tracking — 2024 to 2026.

Country Demand Budget Competition Priority
IconUSA
⭐⭐⭐⭐⭐
💰💰💰💰💰
 High #1
IconUAE
⭐⭐⭐⭐⭐
💰💰💰💰💰
 Low #2
IconUK
⭐⭐⭐⭐
💰💰💰💰
 Medium #3
IconAustralia
⭐⭐⭐⭐
💰💰💰💰
 Low #4
IconGermany
⭐⭐⭐
💰💰💰💰
 Low #5
IconSingapore
⭐⭐⭐
💰💰💰
 Low #6
IconIndia
⭐⭐⭐
💰💰
 Very High #7
Results

What clients do with Guest Review Intelligence

100+
Sources tracked for sentiment analysis data daily
Daily
Structured data updates — API and dataset delivery
99.9%
API uptime SLA for production data integrations
★★★★★
"TravelScrape's guest review intelligence data covered Taj Palace and JW Marriott across all major OTAs — exactly what we needed. The structured JSON format integrated into our pipeline in 2 days. Coverage, reliability and support are all excellent."
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Aditya K.
Revenue Manager · 5-Star Hotel Group, Delhi
★★★★★
"We evaluated 4 travel data providers for guest review intelligence. TravelScrape was the only one with Indian OTA coverage, clean structured output and a response time under 200ms. Our team was using the API in production within a week."
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Priya V.
CPO · Travel Analytics SaaS, Bengaluru (320 clients)
★★★★★
"The guest review intelligence dataset from TravelScrape is now a core input in our demand forecasting model. Historical depth, daily updates and consistent schema across sources — we haven't had to clean or reformat a single file in 6 months of production use."
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Shreya N.
Head of Data · Travel Intelligence Platform, Mumbai

Guest Review Intelligence — Questions

From data teams, analytics platforms and revenue managers evaluating this data product.

Guest review intelligence monitors every new review posted about your hotel and competitors across Booking.com, Google, TripAdvisor, Expedia, MakeMyTrip and 50+ platforms with guest review data scraping, it tracks score trends, review volume changes, sentiment patterns and competitor score movements, giving you a complete competitive review picture daily.
Review score is one of the top ranking factors on Booking.com and Expedia. Properties with 9.0+ scores rank significantly higher than those at 8.2–8.5, holding all other factors equal. A competitor improving from 8.4 to 8.7 can gain 2–3 ranking positions within 60 days of the score improvement.
Yes. Free one-time review audit showing your score vs top 5 competitors across all major OTAs — current scores, 90-day trends, review volume comparison and key score gap analysis. No contract required.
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